Road Test Update August 17, 2021

Posted on: Aug 17, 2021

As restrictions lift across Canada, many people are wondering about the Road Test situation at East Calgary Registry in NE Calgary. We continue to deliver road tests 7 days per week and we are happy to share that there is virtually no wait for road tests. In many cases we can book a road test for you on the same day you do your booking!

Vaccination Update

The best news is that we can share that 100% of our driver examiners are fully vaccinated. We are very pleased that they all chose to take a vaccine to protect their own health as well as the health of al individuals that they come into contact with every day. Proof of vaccination is not required to take a road test.

Face Masks

We continue to require the use of face masks in the vehicle for both driver examiners and test takers. We will continue to review this policy periodically and revise our road test policies as public health policy changes. For now, due to the close proximity of driver examiner and test taker in an enclosed space, we feel that masks are still necessary. If you don’t bring a mask with you for your test, we do have masks available in our office.

Special Cancellation Policy

Our usual road test policy is to require 48 hours notice for cancellation. However, in the interest of the health and safety of our staff and customers, we will continue to allow for cancellations due to illness when symptoms are possibly COVID-related, up to 2 hours before the scheduled test time. This would include fever, cough, conjunctivitis, runny nose, sore throat, gastrointestinal illness, and loss of smell or taste.

Please review the road test policy carefully, whether you book online or in our office. We do revise our road test policies in response to the evolving COVID situation, public health guidelines and restrictions as well as Alberta Transportation directives.

Please email manager@eastcalgaryregistry.com for test re-schedules. We are not always able to keep up with the phones due to the high volume of calls we receive.

Booking a Road Test

As before, you are able to book a road test in our office or online, using the online booking platform authorized by the Government of Alberta. If you are not certain of your eligibility, we highly recommend that you come into the office so that our agents can pull up your profile and confirm that you are eligible for the test you want to take.

 

Arriving for a Road Test

When you arrive on the day of your Road Test, simply scan the QR code on the door or text your first name to (587) 806-4146. Do not worry of the estimated wait time is long – we will prioritize you and make sure you get in for service before your test time. Be sure to the let the Greeter at the door know if you have arrived for a road test and not been called to check in at least 10 minutes before your scheduled test time.

If you have any questions related to this or if you need to reschedule a road test, we encourage you to visit our office during opening hours or to email manager@eastcalgaryregistry.com